While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.<\/p>\n
Everyday short-term processes<\/strong> include all of the tasks involved in running your gas station business, such as customer service, inventory management and daily maintenance.<\/p>\n Long-term goals <\/strong>are the milestones you hope to achieve. These could include the dates when you expect to serve your 100th<\/sup> customer, or when you hope to reach $X in revenue. It could also be when you expect to launch a new location.<\/p>\n